Shipping Policy
Last Updated: November 3, 2026
At a glance
fedfu offers free Standard shipping, without an order minimum, to the 50 United States and Washington, DC. We usually process an accepted order in 1–2 business days. Estimated travel after dispatch is 2–4 business days, making an estimated 3–6 business days from order to delivery. These are estimates, not guaranteed arrival dates.
Where we deliver
Our current delivery zone covers all 50 states, including Alaska and Hawaii, plus Washington, DC. It excludes U.S. territories and international destinations. We do not currently promise delivery to APO, FPO, or DPO military addresses. PO Box eligibility depends on the item and the delivery service available for that order; contact us before buying if a PO Box is essential. We do not promise a particular carrier.
How the timing works
Processing starts after we accept the order and any necessary payment review is complete. Business days are Monday through Friday, excluding U.S. federal holidays. The 1–2 business days before dispatch and the estimated 2–4 business days in transit are separate windows. A weekend order or holiday can move the next processing day. An address error, severe weather, carrier interruption, or peak shipping period can lengthen delivery.
Tracking and split shipments
We provide a tracking reference after dispatch when one is available. The first carrier scan can take time to appear. If an order is shipped in more than one parcel, each parcel may have separate tracking. Contact us if a scan stops updating or a parcel is marked delivered but cannot be found; first check the delivery address and nearby safe locations.
If dispatch cannot happen on time
If we cannot dispatch within the stated processing window, we will tell you about the delay and the revised timing. You may accept the new estimate or cancel the unshipped order and receive a prompt refund to the original payment method. An unshipped cancellation does not wait for return receipt or inspection.
Charges and address changes
Standard shipping costs $0 in the stated service area. We show the order total and any applicable tax before the order is submitted. Enter a complete, accurate address and contact us promptly if it needs correction; a change may not be possible after dispatch. For an item sent back to us, follow the Refund Policy and obtain the correct return destination first. Our correspondence address is not an automatic return address.
Contact fedfu
Email: support@fedfu.com. Phone: +1 (808) 803-2211.
Mailing address: 310 N Market St, Wailuku, Hawaii 96793, United States. This address receives correspondence only. It is not a retail location, pickup point, or approved return destination. Ask us for return instructions before sending an item.